Active Users

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The Microsoft 365 Reports dashboard shows you the activity overview across the products in your organization. It enables you to drill in to individual product level reports to give you more granular insight about the activities within each product. Check out the Reports overview topic.

For example, you can use the Active Users report to find out how many product licenses are being used by individuals in your organization, and drill down for information about which users are using what products. This report can help administrators identify underutilized products or users that might need additional training or information.

To open the Active Users report: Sign in to Google Analytics. Navigate to your view. Select Audience Active Users. Windows Active Directory provides very useful enterprise user management capabilities. Powershell is a new scripting language provides for Microsoft Operating systems. Get-ADUser is a very useful command or commandlet which can be used to list Active Directory users in different ways. List Domain Users Interactively. We will start with a simple.

Google analytics active user

Note

You must be a global administrator, global reader or reports reader in Microsoft 365 or an Exchange, SharePoint, Teams Service, Teams Communications, or Skype for Business administrator to see reports.

How to get to the Active Users report

Users
  1. In the admin center, go to the Reports > Usage page.

  2. Select Office 365 > Active users from the drop-down.

Interpret the Active Users report

1.
The Active Users report can be viewed for trends over the last 7 days, 30 days, 90 days, or 180 days. However, if you view a particular day in the report, the table (7) will show data for up to 28 days from the current date (not the date the report was generated).
2.
The data in each report usually covers up to the last 24 to 48 hours.
3.
The Active Users chart shows you daily active users in the reporting period separated by product.
The Services chart shows you count of users by activity type and Service.
4.
On the Active Users chart, the x axis shows the selected reporting time period and the y axis displays the daily active users separated and color coded by license type.
On the Services activity chart, the X axis displays the individual services your users are enabled for in the given time period and the Y axis is the Count of users by activity status, color coded by activity status.
5.
You can filter the series you see on the chart by selecting an item in the legend. Changing this selection doesn't change the info in the grid table.
6.
You can also export the report data into an Excel .csv file, by selecting the Export link. This exports data of all users and enables you to do simple sorting and filtering for further analysis. If you have less than 2000 users, you can sort and filter within the table in the report itself. If you have more than 2000 users, in order to filter and sort, you will need to export the data.
7.
You can change what information is displayed in the grid table with column controls.
If your subscription is operated by 21Vianet, then you will not see Yammer.
Active

If your organization's policies prevents you from viewing reports where user information is identifiable, you can change the privacy setting for all these reports. Check out the How do I hide user level details? section in Activity Reports in the Microsoft 365 admin center.

With big announcements of 13 million Daily Active Users, 19 million Weekly Active Users in July 2019 and then 20 million DAU Microsoft Teams users in November 2019, the question is often asked how does Microsoft define “Active”?

Vendors like Slack have thrown some challenges about Microsoft Teams being included with Office 365/Office client install by default, therefore possibly counting application auto-starting logins as “active users”?

Organisations can report on Microsoft Teams “active users” and “Team & channels active users” on a per-tenant basis in the Teams Admin Center

So how do Microsoft define active users in these reports? The documentation is less than enlightening

How exactly do Microsoft define an Active User?

“We define DAU as the maximum daily users performing an intentional action in the last 28-day period across the desktop client, mobile client and web client,” Microsoft 365 corporate VP Jared Spataro recently said.

So what’s an “intentional action”?

“Examples of an intentional action includes starting a chat, placing a call, sharing a file, editing a document within teams, participating in a meeting, etc.”

Google Analytics Active User

Microsoft removes “passive actions” like auto-start/login, minimizing a screen, or closing the app from its calculations, and de-dupes all actions across a single user ID. So these users really are taking some kind of active action.

Not all Microsoft Teams usage is in “Team Collab Workspaces”

It’s worth noting that not all Microsoft Teams “active users” are using the “collab workspaces” feature of Microsoft Teams. There is nothing wrong with using Microsoft Teams for private chat, calling or meetings, but if an organisation is trying to move to a culture of working out loud in collaboration team spaces with chat, files and apps, they will want to look closely at the ratio of channel messages to private chat, calls and meetings in their tenant, not just the top line “active users” statistic.

This is something I spend a lot of time looking at with customers as we (Modality) write PowerBI reporting and automation tools to drive Microsoft Teams governance, security, best practices and usage.

User adoption of private chat and meetings is relatively easy, they are well-understood ways of communicating for most people/organisations. Especially if you are displacing existing used tools like Skype for Business or another online meetings platform.

Active Users B

“Team Collab Workspaces” is a new concept to many users, and a big cultural shift for some organisations, adoption of this element of Teams requires more organisational support and focus.

Active Users On Snapchat

The ratio of private chat to channel messages or “active users” to “Team & channel active users” is a great indication of how much “working in Teams” is happening.

Active Users On Instagram

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