Enter your Email Address and Password o n the RemotePC app home screen. All your configured computers appear under the Always-ON Remote Access tab. If you are having problems connecting to the Remote To PC HOST from your JOIN client make sure you have first read and are following the installation instructions.
Remote computer access software for home, office, or for remote IT access, with unattended remote access & built-in remote support tools.
Affordable zero-configuration remote computer access software. Just install RemoteToPC on an office PC and work on it from your home PC, or access your home PC remotely. Our Basic plan includes unlimited remote computer access to up to 10 remote PCs for just $99/yr . It’s the best remote PC access solution for personal & small office use. Securely access your PC from home, provide remote computer support to a friend or family member, do remote training, or get fast and secure remote access to a PC from anywhere you have internet access.
The business plan has the same features as Basic, but you get access to up to 20 remote PCs. It’s an affordable, & easy way to implement unattended remote access. Establish a remote PC connection through network firewalls. Secure remote access for up to 20 computers, This plan includes Computer Grouping, File Transfer, remote printing, dual monitor remote access, and more.
RemoteToPC’s full remote PC management system including ‘User Management’ for unlimited additional user accounts. Provide everyone in your office secure remote access with separate login accounts, including features like remote printing and pop-out multi-monitors (dual-monitor remote access). Enterprise plans provide unattended remote computer access for 100+ computers, and you can limit users access to specific computers. IT people can provide secure remote support and remote PC management, PC health monitoring & alerts. Great for IT administrators or an easy and affordable way to provide the whole office access to their PCs so they can work remotely.
Remote Desktop Access
Remote Printing & File Transfer
Monitoring & Alerts
Unlimited user Accounts
Great for teams, & whole office remote access
Here are some of the great features that come with our remote PC connection plans.
Easy to install & use
Zero-configuration installation. Access to another computer across the internet. Access your PC or Mac from Windows, Mac, Linux, iPhone or Android phones.
Secure & Fast
EV-SSL & 256-Bit +Poly-1305 AEAD P2P encrypted tunneling, for fast & secure remote connections, double-password protection, plus 2-factor authentication web login.
Private Command Center
Web portal to add & group computers, monitor workstations & servers, add & manage additional users, perform remote tasks, or provide remote computer support.
System Info & Remote Tasks
Remotely monitor the health and other info on a PC. Perform a remote reboot, remote reboot into safe mode, remotely wake a sleeping computer up and more.
Remote Computer Access
All our plans include always on, unattended remote computer access with features like file transfer, remote printing and multi-to-multi individual pop-out monitors.
Monitoring & Alerts
When a CPU, RAM, or DISK starts to get maxed out, or a server goes down RemoteToPC sends you email alerts.
Remote Connection troubleshooting:
MAKING A REMOTE PC CONNECTION WITH REMOTETOPC SOFTWARE:
RemoteToPC is remote desktop connection software for everyone! First, you must be a customer or signed up for a free remote access trial to access your PC or Mac through RemoteToPC
1 Follow Getting Started Instructions
If you are having problems connecting to the RemoteToPC HOST from your JOIN client make sure you have first read and are following the installation instructions in the Getting Started section.
2 IS IT ONLINE?
Make sure the system is showing as online (has the green “online” indicator and not the gray indicator), and that both systems are able to get to the internet. If you wish to stop the host computer going to sleep, you should modify the sleep settings on that computer to never go to sleep.
3 PASSWORD CORRECT?
The RemoteToPC HOST side software will not allow a computer to connect to it, unless it has a password setup. Make sure you have setup a password by right clicking on the RemoteToPC icon by the clock on the host computer, and check to be sure you typed it correctly. Do not put spaces in your password, and try removing special characters.
4 TRY TO CONNECT A SECOND TIME
The remote connection should not take more than 20 seconds to happen. If it takes longer than 20 seconds to login to the remote PC, cancel that connection attempt, and immediately try a second attempt.
5 RESTART REMOTE HOST SERVICE
In the Command Center there is an option that will remotely restart the RemoteToPC service on the host computer you are having trouble connecting to. Do to so, click on the picture of the wrench on the far right of the row and select the “Restart Remote Access” button in the tool menu. Then, try to connect again.
6 ANTIVRUS/ANTIMALWARE BLOCKING?
If you are having problems connecting, we have found that Malwarebytes Anti-exploit causes the join client not to work. Make sure to disable or safelist antiviruses, or anti-malware applications.
7 FIREWALL BLOCKING?
If you are having problems connecting, you may need to add an exception in your local computers firewall application. RemoteToPC traverses most firewalls, but some firewall software actively stops activity for applications automatically because it has been configured to. Also, for network administrators that block all outbound firewall traffic, you’ll need to open outbound TCP ports for the host and join side computers: 5222, and 3478, as well as outbound UDP ports 3478. Monitoring (including remote commands such as restart remote access) uses outbound TCP port 5672 and 5671.
Try our connection test tool to see if anything on the system or network is blocking RemoteToPC: Connection Test
Free Remote Desktop
8 REBOOTING, or REINSTALLING
If all else fails, try restarting your host, and join computers. If they still will not connect, try uninstalling, and reinstalling the host and join software on them. Make sure you follow the procedures to uninstall the host software on your computer before reinstalling.
9 CONTACT US
If you are still having problems, contact us either online, by phone or through email.