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TeamViewer file transfer not working; TeamViewer mouse not working; TeamViewer wake on LAN (Local Area Network) not working; When you are one of the victims, you should read the following content carefully in order to find suitable methods for solving the TeamViewer problems. How to Fix TeamViewer Issues on Windows Computers. Use this app to remotely control other devices Want to remote into this device? Download the QuickSupport app Remote into another computer, smartphone or tablet, while you are on the road! TeamViewer provides easy, fast and secure remote access and is already used on more than 1 billion devices worldwide. Use cases: - Control computers (Windows, Mac OS, Linux) remotely as if you were sitting. TeamViewer is a remote control app that operates a computer remotely if you're in need of technical assistance. By entering the previously established access data, two computers will automatically remain connected so you can access a computer's desktop remotely.

A high-risk vulnerability (CVE-2020-13699) in TeamViewer for Windows could be exploited by remote attackers to crack users’ password and, consequently, lead to further system exploitation.

About TeamViewer

TeamViewer is an application developed by German company TeamViewer GmbH and is available for Windows, macOS, Linux, Chrome OS, iOS, Android, Windows RT Windows Phone 8 and BlackBerry operating systems.

It is used primarily for remote access to and control of various types of computer systems and mobile devices, but also offers collaboration and presentation features (e.g., desktop sharing, web conferencing, file transfer, etc.)


Since the advent of COVID-19, enterprise use of the software has increased due to many employees being forced to work from home.

About the vulnerability (CVE-2020-13699)

CVE-2020-13699 is a security weakness arising from an unquoted search path or element – more specifically, it’s due to the application not properly quoting its custom URI handlers – and could be exploited when the system with a vulnerable version of TeamViewer installed visits a maliciously crafted website.

“An attacker could embed a malicious iframe in a website with a crafted URL (iframe src='teamviewer10: --play') that would launch the TeamViewer Windows desktop client and force it to open a remote SMB share,” explained Jeffrey Hofmann, a security engineer with Praetorian, who discovered and responsibly disclosed the flaw.

“Windows will perform NTLM authentication when opening the SMB share and that request can be relayed (using a tool like responder) for code execution (or captured for hash cracking).”

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As noted before, exploitation of the flaw can be initiated remotely and requires no previous authentication. The flaw seems ideal for targeted watering hole attacks.

There is no indication that this vulnerability is being exploited in the wild and no public exploit is currently available.

CIS assesses that the risk of exploitation is high for large and medium government and business entities, medium for small government and business entities, and low for home users.

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According to the company, the vulnerability affects TeamViewer versions 8 through 15 (up to 15.8.2) for the Windows platform. Users are advised to upgrade to version 15.8.3 to close the hole.